Last Updated: November 2026
Welcome to Silk & Stone, operated by HEATHER MOSES LLC. We are committed to delivering your premium hair extensions, fine jewelry, and luxury watches safely, securely, and swiftly across the United States.
1. Shipping Rates & Delivery Estimates
| Shipping Tier | Estimated Transit Time | Cost |
|---|---|---|
| Standard Insured Shipping (Orders $75+) | 3 – 7 Business Days | FREE |
| Standard Insured Shipping (Orders Under $75) | 3 – 7 Business Days | $4.95 Flat Rate |
| Priority Express Delivery | 2 – 3 Business Days | $14.95 Flat Rate |
2. Order Processing & Handling Time
- All orders undergo rigorous quality inspection and packaging within 1 – 2 business days (Monday through Friday).
- Daily order cutoff time is 5:00 PM (CST). Orders placed after 5:00 PM CST will begin processing the following business day.
- Orders placed over the weekend or on federal US holidays will be dispatched on the following business day.
3. Shipment Confirmation & Order Tracking
Once your order has been packaged and handed over to our shipping carriers (USPS, UPS, or FedEx), you will immediately receive an automated shipping confirmation email containing your live tracking number. Tracking milestones update within 24 hours of package scan.
4. Contact Information
For shipping questions or delivery support:
HEATHER MOSES LLC / Silk & Stone
714 CHASE LAND CIRCLE, BACLIFF, TX 77518
Email: support@silkandstone.shop
Phone: +1 (830) 256-8693