Privacy Policy

Effective Date: November 2026

This Privacy Policy explains how Silk & Stone ("we," "us," or "our"), operated by HEATHER MOSES LLC, collects, utilizes, and protects your personal data when you visit or purchase from ycvxx6-j1.myshopify.com (and related domains).

1. Information We Collect

When you browse our catalog or complete a purchase, we collect necessary personal details, including:

Customer Identity & Contact Information: Full name, billing address, shipping destination, email address, and phone number.
Payment Details: Encrypted payment token information processed securely via PCI-DSS compliant gateways. We never store raw credit card numbers.
Device & Interaction Telemetry: IP address, browser type, operating system, pages viewed, time spent on pages, and cookie identifiers.

2. How We Use Your Information

We use your information exclusively to:

Fulfill, package, and deliver your orders accurately.
Provide order updates, tracking information, and customer care responses.
Screen transactions for fraud and prevent unauthorized charges.
Comply with applicable state and federal laws (including Google Merchant Center compliance).

3. Sharing of Information

We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers essential for store operations (e.g., USPS/UPS for shipping, Shopify for hosting, payment processors for transaction clearance).